Program Funding Draw Management
  • About
  • Contact
  • FAQ
  • Login

Frequently Asked Questions

  1. Home
  2. FAQ

Notifications New

I didn't receive the funds disbursement email.

Occasionally you may report to Kentucky Housing Corporation staff the email notification of the funds disbursement was not received. After reviewing our systems, everything indicates the emails are being generated and sent. Periodically we have received an error indicating the emails being sent exceeded a threshold. What that means is since we are sending multiple auto generated emails, your email system may be rejecting them.

If you do not receive an email indicating the funds have been disbursed, and the funds have been deposited, here is a new feature to resend the email to you.

  1. Log into the Program Funding Draw Management system.
  2. Click 'Draws', your most recent request will be listed first.
  3. Review the status.
  4. If the status is Funds Disbursed, click the
    to resend the email to the team.

This feature is also available on the project's requests if the funds have been disbursed.

Account

How do I create my user account?

  1. Click Register
  2. Enter your Email Address
  3. Enter your Email Address again to confirm it was entered correctly
    1. Note: The email address entered will be your login ID
  4. Enter a Password
  5. Enter the Password again to confirm it was entered correctly
  6. Enter your First Name
  7. Enter your Last Name
  8. Enter your Company Name
  9. Enter your Title
  10. Click "Terms and Conditions"
  11. Read the policy
  12. Check the box if you agree with the policy
  13. Click the "Register" button

Help, I lost my password!

Kentucky Housing Corporation staff does not have access to passwords. To reset your password access the Program Funding Draw Management System and click Password Help.

  1. Enter the email address used to register the account
  2. Click "Request New Password"
  3. You will receive an email with instructions to reset your password

Project Access

A draw request cannot be created until a signatory authority submits a project request and they are approved by KHC staff. Other user types can be approved once the signatory authority has been approved through the team management.

How do I access a project?

  1. Click Projects
    1. From the Projects drop down, select "Request" (to add projects)
    2. Click "+ Add project" (if this is your first request)
  2. Enter the Project Number assigned by KHC
  3. Click "Request Role"
  4. Select a role from the drop down
    1. View Only - will have access to the draw and all information but cannot create or submit a draw
    2. Preparer - Can create and prepare the draw but cannot submit the draw
    3. Signatory Authority (SA) - Can create a draw, prepare the draw and submit the draw. Signatory Authority must be approved by KHC staff
  5. Click the "Request" button

How do I delete my project access request?

  1. Click Projects
  2. From the Projects drop down, select "Request"
  3. Delete the pending request that is no longer wanted

Team Management

Team Management requires the Signatory Authority role on the project.
It is used by the signatory authority to add additional people to a project so they may assist in the draw process.

How do I add people to my team?

  1. Click "Project"
  2. Click the Project Number
  3. Click "Team"
  4. Click "Invite"
  5. Enter the email address of the person
  6. Select the Role from the drop down
    1. View Only - will have access to the draw and all information but cannot create or submit a draw
    2. Preparer - Can create and prepare the draw but cannot submit the draw
    3. Signatory Authority (SA) - Can create a draw, prepare the draw and submit the draw. Signatory Authority must be approved by KHC staff
  7. Click "Send" button and an invite email will be sent to the person to complete the process

How to Submit an Updated Signatory Form?

  1. Open the project
  2. Click the "Signatory Authority Update" button on the Team section
  3. Click "Choose File"
  4. Locate and select the completed Signatory Form
  5. Click "Open"
  6. Click "Upload"
  7. The file is submitted to KHC for review

How do I remove a person from my team?

  1. Click the Project Number
  2. Click "Team"
  3. Click the Person's Name
  4. Click the "Delete" button
  5. Click the "OK" button to permanently the person from the project team

How do I change a team member's role?

  1. Click the Project Number
  2. Click "Team"
  3. Click the Person's Name
  4. Select the Role from the drop down
    1. View Only - will have access to the draw and all information but cannot create or submit a draw
    2. Preparer - Can create and prepare the draw but cannot submit the draw
    3. Signatory Authority (SA) - Can create a draw, prepare the draw and submit the draw. Signatory Authority must be approved by KHC staff
  5. Click the "Done" button

How do I approve team member requests to my project?

  1. Click the Approvable Request
  2. Click "Action"
  3. Click the "Approve"
  4. The request is now approved. An email will automatically be sent notifying the requestor

How do I deny team member requests to my project?

  1. Click the Approvable Request
  2. Click "Action"
  3. Click the "Deny"
  4. The request is now denied. An email will automatically be sent notifying the requestor

Draw Requests

How do I create a draw request?

  1. Click "Projects"
  2. Click the "Project Number"
    1. Note: This is project number provided by KHC (e.g. AA15-0999-01)
  3. Click "Activities"
  4. Click "Draw" for the activity to request funds
  5. Complete the following required fields for all request types
    1. Is this your final project draw? Select Yes or No from the drop down
    2. Has your "Bank account changed?" Select Yes or No from the drop down
    3. Is there a scheduled inspection for this draw?
        Note: Only enter Yes if your project requires an inspection from KHC staff and a date has been determined.
    4. Enter the inspection date
  6. In the "Total Request" enter the full amount of the funds being requested
  7. Enter the amount for each use/line item funds are being requested
  8. Complete the “Other Non-KHC Funding” section if required for your program
  9. Attach all required backup documentation as listed
    1. Click "+ Add"
    2. Click "Choose File"
    3. Locate file
    4. Click file
    5. Click "Open"
    6. Click "Upload"
  10. After all information is entered click
    1. "Save for later" if you are entering the request on behalf of a signatory authority
    2. "Save and Submit to SA" if the draw is complete and to send an automated email message to the Signatory Authority the draw is complete.
    3. "Save and Submit to KHC" if the draw is complete and you have signatory authority review the certification and click the correct response.
  11. Any errors will be displayed and must be corrected.

How do I modify a draw request?

Only draws that have not been submitted can be edited.
  1. Click "Projects"
  2. Click the Project Number
  3. Click "Requests"
  4. Click the "Request ID" for the activity to modify

How do I report my ESG matching funds?

Match can be added throughout the year to the ESG draw request. At the end of the draw form there is a Match Reporting section. If you are not reporting match, you must provide a brief explanation why.

FAQ_DrawRequest1

How do I add one or more match items?

  1. Click "Add"
  2. Pick one of the "types" of match. These selections match HUD's report.
  3. If you pick "other", list the source in the box provided below the type. Otherwise, this field is left blank for ESG reporting.
  4. Enter the amount of the match.
  5. Click "Save"
  6. Repeat steps 1 - 4 for each source/amount reported on this draw.

Once you have met those requirements, you can Save and Submit your draw.
A word of caution: Match can only be counted once and should only be listed once on your draw.

FAQ_DrawRequest2

Forms

Can I submit an HCA Project/Modification Wavier from the PFDM system?

Yes, you can if you have an account and are a member of the project's team.

How do I submit an HCA Project/Modification Wavier if I do not have an account or am not part of the project's team in the PFDM system?

You can access the form from the HCA Help Desk.

Should I submit my HCA Project/Modification Wavier before I complete my addition documentation?

No, it is recommended you have all supporting documentation completed before starting and submitting the request. When completing the form there is an option to attach the additional documentation. This will save you time and keep the request and additional documentation together for review.

How do I submit the HCA Project/Modification Wavier from the PFDM system?

  1. Log in to the PFDM system.
  2. Access the project you would like to submit the waiver for.
  3. Click Forms.

    FAQ_Waiver1
  4. Click HCA Waiver to open the form.

    FAQ_Waiver2
  5. Complete and submit the form.
    Information that is avaliable to the form will be populated. The populated information can be changed with the execption of the project number. If the project number is incorrect please contract the KHC HCA Help Desk.

Copyright © 2025 - Kentucky Housing Corporation. All Rights Reserved.